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Automated confirmation reports can be configured for each process template. These automated confirmations are emailed to the Everyday User, Group or Contact after they make a reservation in an Everyday User Application. 

Each process template can send one automated confirmation. This means that if you have a mixture of requestable and reservable space, you will have to choose if you want to send this confirmation for either requestable or reservable space. It is best practice to send automated confirmations based on a single status. 

  • For process templates with all reservable rooms, you would likely send confirmations based on your confirmed status.  

  • If the process templates with all requestable rooms, you’d typically send confirmations based on your request status.  

  • If you have a process template with a combination of requestable and reservable rooms, it’s recommended to send the confirmation based on your confirmed status for reservable rooms only and have your admin/approver manually send a confirmation once the event is approved.  

 

 

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